Legal Information 

This website www.endlessperfumes.com is owned and published by, ALATLAS INTERNATIONAL GENERAL TRADING L.L.C, a limited liability company with a capital of AED 300,000 duly organized under the laws of the United Arab Emirates, under the Commercial License number 864080. 

Headquarters: M002 Malik Mohamed Said Harb, Bur Said, Deira, Dubai, UAE 

Contact: Contact@endlessperfumes.com 

Terms & Conditions

1. USE OF ENDLESS PERFUMES WEBSITE on desktop and mobile www.endlessperfumes.com 

The Website is operated by or on behalf of ALATLAS INTERNATIONAL GENERAL TRADING L.L.C, as ENDLESS PERFUMES, a limited liability company with registered company number 864080, whose registered address is M002 Malik Mohamed Said Harb, Bur Said, Deira, Dubai, UAE

The Website is provided to you for your personal use subject to these terms and conditions.

By using the Website, you agree to be bound by these Terms and Conditions.

These Terms and Conditions apply to all products supplied by Endless Perfumes.

You are either at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.

We grant you a non-transferable and revocable license to use the Website, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Website. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Certain services and related features that may be made available on the Website may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Website is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Website shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

2. ORDERS FOR THE PRODUCTS

The products are subject to availability. If, for any reason beyond our reasonable control, we are unable to supply a particular item, we will inform you as soon as possible, and refund or recredit you for any sum that has been paid by you or debited from your credit card for the products, unless you wish to accept substitute products of equivalent quality and price.

We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or any other problem identified by us.

The products are not intended for resale.

By confirming your purchase at the end of the checkout process, you agree to accept and pay the full amount payable for the product(s) as indicated during the order process, including any shipping costs or charges incurred with that order.

3. PRICES AND PAYMENT POLICY

The prices of the products and delivery charges are shown in United Arab Emirates Dirhams.

The prices are indicated with taxes included (UAE/VAT) other than the costs of transport and delivery.

We accept the following forms of payment:

     – credit/debit card: VISA, MASTERCARD, AMERICAN EXPRESS and,

    – cash on delivery only for UAE 

All credit/debit card payments are subject to validation by the issuer. If the issuer of your card refuses to authorize payment, we will cancel your order and contact you for an alternative method of payment.

The details on your credit/debit card used to make the payment shall exactly match the ID information of the cardholder.

All credit/debit cards’ details will not be stored, sold, shared, rented or leased to any third parties.

Rest assured your card number will be protected using SSL (Secure Socket Layer) certificate. We guarantee a safe shopping experience on our site.

4. VALUE ADDED TAX (VAT)

The prices include UAE VAT applicable on the day of your order. Any change in the applicable VAT rate or applicable VAT of the country of destination will be automatically reflected in the price of products sold by Endless Perfumes within its Website. 

5. SHIPPING

Endless Perfumes delivers to any addresses in the United Arab Emirates, Saudi Arabia and Kuwait.

No deliveries are made on weekends or public holidays.

Please note that your order cannot be processed by our delivery partner on public holidays, so these days do not count as working days.

Please find below an overview of the shipping options and times. If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company.

UAE:

• Delivery will be done within 2 to 3 Working days 
• Shipping is free for all orders within UAE

KSA & KWT:

• Delivery will be done within 3 to 5 Working days 
• Shipping charges automatically reflected in the price when checkout

Rest of the world: 

• Inquiry can be sent to contact@endlessperfumes.com and we will share with you the shipping fees details

6. RETURNS & EXCHANGE POLICY

Please note that we do not provide any refund, however we will gladly offer an exchange for any unopened product bought on the Website that is returned within 30 days.

Please note that we cannot offer exchanges on any opened or used products.

At the time of delivery, you may refuse the entire order only and return it in its entirety.

All products are quality controlled and checked for any faults before they are dispatched to you. Should you receive a product that is faulty please contact us immediately.

Products are classified as faulty if they are received damaged, or where a concealed manufacturing default appears within one (1) month of the date of purchase. Please note that products that are damaged as a result of wear and tear, neglect, abuse, improper maintenance or other causes attributable to you are not considered to be faulty.

In respect of defective products, you will have the following options, United Arab Emirates only:

    – To replace the product, or

    – To request the product to be repaired, if this option is available in respect of the defective product, or

    – To receive a full refund in respect of the defective product.

All refund will be made by the method payment was received. If the initial payment was made by credit/debit card, we will re-credit your credit/debit card within (14) days.

*Due to Covid-19, returns & exchanges are strictly prohibited as per UAE official guidelines until further notice. Exchanges can occur only for defected items on case to case basis.

7. INTELLECTUAL PROPERTY

All copyrights, trademarks, trade dress, other intellectual property and materials, including page headers, images, text, illustrations, formats, logos, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials on our Website (collectively, the “IP”) are owned, controlled or licensed by Endless Perfumes, one of its affiliates or by third parties who have licensed their materials to Endless Perfumes and are protected by the United Arab Emirates and international trademark and copyright laws. You may access, view, download, and print the IP and all other materials displayed on our Website for your personal, non-commercial use only; provided, however, that you (1) do not modify or alter the IP in any way; and (2) do not provide or make available the IP to any third party in a commercial manner. You will not acquire any copyright, trademark or other proprietary designations whatsoever contained on all IP. No license, right, title, or interest in any materials or software is transferred to you as a result of your use of our Website or your accessing, viewing, downloading, or printing of the IP. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the IP, our Website or any related software. All software used on our Website is the property of Endless Perfumes or its suppliers and protected by the United Arab Emirates and international copyright laws. The IP and software on our Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the IP on our Website is strictly prohibited. The compilation (meaning the collection, arrangement, and assembly) of all IP on our Website is the exclusive property of Endless Perfumes and is also protected by the United Arab Emirates and international copyright laws.

8. COOKIES

Our website is also designed to be attentive to the needs of our clients. For this reason, among others, we make use of cookies. The aim of the cookies is to alert us to your visit on our site. They are used by ENDLESS PERFUMES to improve the personalized service, which we aim to give you.

During your visit to the site www.endlessperfumes.com ENDLESS PERFUMES is likely to implant cookies in your computer. This allows ENDLESS PERFUMES to register information relative to the computer’s navigation of the site www.endlessperfumes.com (pages consulted, the time and gate of consultation etc.). You are hereby informed that you may, in the set-up of your computer, oppose the registration/acceptance of cookies, receive a warning message before a cookie is copied or erase cookies from your hard drive.

In the case in which you oppose implanting of cookies or proceed to erase them, the use of sites may be altered and may become impossible.

To know more about these functions, you may consult the instructions for your navigator, or follow the following cookie-refusal procedure.

You may deactivate the cookies by following the following instructions:

1. If you use the navigator Internet Explorer.

• In Internet Explorer, click on the button ‘tools’, then on ‘internet options’
• in the General tab, under ‘navigation history’, click on ‘parameters’.
• Click on the button ‘display files.
• click on the head of the ‘name’ column to sort the files in alphabetical order, then run through the list until you see the files starting with the prefix “cookie”. All cookies contain this prefix and usually the name of the site which created the cookie
• Select the cookies containing the name “ENDLESS PERFUMES” and erase them.
• Close the window containing the file list and click twice on OK to return to Internet Explorer.

1. If you use the navigator Firefox.

• Go to the “Tools” tab and then select the “Options” menu.
• In the window that opens, choose “private life” and click on “show cookies.
• Find the cookies, which contain the name “ENDLESS PERFUMES” and erase them.

1. If you use the navigator “Safari”.

• In your navigator choose the menu “Editing>Preferences”
• Click on “Security”
• Click on “Show Cookies”
• Select the cookies containing the name “ENDLESS PERFUMES” and click on “erase” or on “erase all”
• After having erased the cookies, click on “Finish”

1. If you use the navigator Google Chrome.

• Click on the icon for the “Tools Menu”
• Select “Options”
• Click on the tab” Advanced Options” and go into the “Confidentiality” section
• Click on the “Show Cookies” button
• Find the cookies which contain the name “ENDLESS PERFUMES”
• Select them and erase them
• Click on “Close” to return to your navigator.

9. LIMITATION OF LIABILITY

Nothing in these Terms and Conditions is intended to affect your rights under the United Arab Emirates law. The use of the Website or any of the services or products is at your own risk, and unless otherwise stated in these Terms and Conditions, you assume full responsibility and risk of loss resulting from your use of the Website or any of the services or products.

10. CONTACT US – CUSTOMER SERVICE

If you have any questions about the Terms and Conditions or any aspect of your order, please contact our Customer Service by email at contact@endlessperfumes.com or by phone +971 50 136 28 29 from 10:00 am to 10:00 pm (everyday) excluding public holidays.